CommentWe have used Cbeyond for 4 years.
Cbeyond online is always sooooo slooooow it is painful to administer your account.
The Cbeyond Online server is often down and always slower than any other service I know of.
I can only believe this is the result of some bad management decision.
The email administration (setting up domains, setting up email accounts, and modifying accounts) is not only slow, but the server kicks you out on most operations. (Example: after updating a mail forward the system kicks you out.)
Bottom line is they have not funded the on-line management interface and this results in a terrible waste of time attempting to manage your account. If you pay the bills, you should assume a large cost here.
If I were the president I’d assume the worst, gut the team and start over. It would cost next to nothing to buy a few high-end web servers to problem solved.
 Comments (2) |  |
| 1. Written by Munzer1, on 11-02-2010 14:55 If you are a victim of CBeyond's false promises and/or extortion then please contact for a possible class action lawsuit against them. |
| 2. Written by solution, on 22-01-2010 13:59 Whom it may concern, My name is Caleb Sundvall I work for Enterprise Network Group it’s an At&t solution provider. I read your review about Cbeyond and have heard the same type of response from a large number of my clients. My company works directly with At&t, everything is the same as if you were using at&t directly but we help manage your accounts so if there are ever any issues you could contact me directly and I could resolve any issue for you. At&t rates are the same but i will be sure you receive the best discount avalible and your business will be managed as a client and not a number. If this is of any interest to anyone and would like more information my contact information is below. If you’re not interested please disregard this message and thank you for your time. Regards, Caleb Sundvall Enterprise Network Group At&t Solution Provider 618 Executive Drive Willowbrook, IL 60527 Office: 630.850.3264 Fax: 630.850.3730 |
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| Comments on Cbeyond Online Service TERRIBLE | |
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