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I have been receiving calls and messages from that phone number for 2 weeks from a caller named Davies M Gibson and someone telling me that he loves me and try to make me feel emotional. Then Davies asked for 250,000 dollars to invest in a personal contract. This is...
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#1013565
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keep calling me day and night, I say take me off the list!!! I don't want it~~they don't talk!! just somebody sitting there breathing in the phone! thought it was a *** at first because just breathing on the line, so I looked up the number and found out this is them,...
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#911912
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Been having issues with Birch emails. I'm the IT manager of a small business, and I'm actually looking at migrating our email services to another provider. I've just about had it with Birch/Cbeyond. They made some changes to their EXCAS (exchange servers) and now...
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Anonymous
Ageel

Issue was finally resolved. I'm glad it now works, but extremely disappointed at the length of time it took to fix it.

Anonymous
Anonymous

Hello, I apologize for the email issues you're experiencing and that the issue has not been resolved. Please send us an email urgently with your account number and the best ph...

I didn't like
  • Cost vs service provided
  • Service provided
#715452
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Short Review for April 06, 2017, Pc_service

Cbeyond
#1030584
When I asked to have my number removed from their call list, I was told, "As soon as I can speak to Charles Koiner." I tod her he was deceased and she said, "Sure he is!" and hung up. My father IS deceased, he passed away 4 months ago! This was an insulting, inappropriate, and rude response! I'm trying to contact the company to let them know.
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Short Review for March 31, 2017, Other

Cbeyond
#1027921
Ya'll need to stop calling people in the middle of the night before someone gets hurt.
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Cbeyond Customer Care Review

Cbeyond
#848837
Someone with your service keeps calling and not leaving any message
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Cbeyond Customer Care Review

Cbeyond
#836512
There is a man by the name is Mark Johnson who calls me from a 202 and says that i qualify for a Gov grant that i dont have to pay back i look up the number on beenverified and it says Cbeyond Communication LLC Dc. But its says you guys are a some type of phone company or telemarketing company this is crazy either someone is using your info or you people are scammers
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Hello All, Birch recently bought out the company I had my service through... so like in every buyout the customer is not notified... in fact they changed their hours of support for our service unbeknownst to me...so my service goes down on the weekend... i call and...
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Anonymous
Anonymous

We sincerely apologize for any inconvenience you may have experienced and would like to investigate yourconcerns immediately. Please send us an email urgently with your accoun...

1.8
I didn't like
  • Attitude
  • Ignorance
  • Lack of knowledge
#711724
Reply to reviews
I have been a customer of CBeyond who is now bought out by Birch, for many years now and I have hated every second of it. We have 2 T1 lines and some DID as well as SIP service from them. If you ever encounter an issue with service this company will not help. You will...
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Anonymous
Anonymous

Seems like a common issue. I'm Account Executive with Time Warner Business Class here in Dallas and would love to help with your situation!

Cbeyond
Cbeyond

We sincerely apologize for anyinconvenience you may have experienced and would like to investigate yourconcerns immediately. Please send us an email urgently with your account...

1.5
I didn't like
  • Lack of knowledge
  • Service
  • No value
#663849
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Been with this company Aretta/CBeyond/Birch for years and consistently the service gets worse... finally I am going to switch... but for those who are interested on info on this company here it is... Over the last few years when I loose service they don't even know......
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Anonymous
Anonymous

It seems like this is a common situation. I'm an Account Executive for Time Warner Business Class and would love to provide you with a better solution for your business. Pleas...

Cbeyond
Cbeyond

We sincerely apologize for anyinconvenience you may have experienced and would like to investigate yourconcerns immediately. Please send us an email urgently with your account...

1.0
I didn't like
  • Attitude
  • Service
  • Lack of knowledge
#662379
Reply to reviews
First of all walked in sales person hundreds of lies to sign my 3 yr contract. everything she told is lie. I finally paid 1700 for early termination. They terminted 1 month before we agreed and I lost my business line for 26 yrs!!!! They do anthing NASTY to...
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Anonymous
Anonymous

It seems like this is a common situation. I'm an Account Executive for Time Warner Business Class and would love to provide you with a better solution for your business. Pleas...

Cbeyond
Cbeyond

We sincerely apologize for any inconvenience you may have experienced and would like to investigate these concerns immediately. Please send us an email urgently at cassandra.g...

1.0
#619475
Reply to reviews
Our experience was similar to most of the other posts here. No words can describe the misery. My business has lost thousands of dollars. My property was damaged. I was lied to over and over again, run in circles. Every representative I spoke too was fired eventually....
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Anonymous
James Barnes

I believe SpectrumVoIP can help you in the following ways:• Saving 20% to 30% monthly on your telephone services • Update all business telephone equipment (No upfront or pre-p...

Anonymous
Birch Communications

Hello, I'm am very sorry that you've had such a poor experience. Please email me at cassandra.gulia@birch.com with your account and contact number and I will escalate this im...

#606076
Reply to reviews
I purchased a company that already had cbeyond in place. I had been in contact with cbeyond for over a month to ensure the smooth transfer of my phone lines to my new business location. Unfortunately not only did they not complete this transfer they failed me on...
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Anonymous
Jose

This is the worst company that I ever knew. They not only unantend our multiple calls also we are losing a lot of money of our business because we are creating a terrible imag...

#583388
Reply to reviews
This is by far the worst company I have EVER dealt with. Our company has lost TENS OF THOUSANDS OF DOLLARS because of their inability to do what was promised. We have paid for their internet and phone service for 3 years all without them ever finishing the internet...
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1.0
#573383
Reply to reviews