Cbeyond
Reviews and Complaints
Cbeyond the worst nightmare
Don't host your website with CBeyond
International Calls
CBeyond creates indentured slaves!
Robbed!
DO NOT GET SERVICE WITH CBEYOND
Internet company who doesn't know how to fix the INTERNET!
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Verified Reviewer | Seattle, WashingtonBiggest scam in the phone industry
CBeyond's nightmare is over. we had to sell the business to get rid of them.
Their phone and internet services are worst and they have no support at all. I can't say anything about home use but for business they will destroy your business.
I am not sure why FCC even allowed them to stay in business until now. I hope to see a class action law suit against them.
Confused
Cbeyond- Beware
Terrible contract for consumer plus bad service
Cbeyond - read the small Print
Cbeyond is a very sneaky company. They have several clauses in their small print that the salesman never tell you about.
1. If you get a new cell phone, you are automatically signed up for 2 more years. Read the small print.
2. If you send in a cell phone under warranty and they issue a new phone, you are automatically signed up for 2 more years. Read the small print.
3. You must notify them 30 days prior to cancelling their service. Another item the sales people never tell you. Read the small print.
4. Even though you have changed service to another company, they will not acknowledge the change and they keep charging you, even though your phone numbers have been transferred to another carrier.
5. Their internet is only a T1, very slow!
Avoid Cbeyond
Services not provided
Signed up with Cebeyond with the understanding that they would improve SEO, List my company locally, Create a website and host it. We also have phones and internet service with them, but my reason for switching, the website hosting, SEO, and local listing is a lot of baloney.
Customer service is horrible and whenever I call,someone shows up to sell me me something else. This company has been the worst company Ive ever dealt with. They overcharge, lock you in a contract and under deliver, and don't seem to care!! My last conversation had the rep telling me that all I needed was this $20.00 monthly upgrade and everything will be great!
C'mon.
Another rep offered cloud storage, another rep offered a 200.00 monthly upgrade. No assistance with the website, unless you want buy their website service.
Do not use Cbeyond
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If you want to investigate this issue further, feel free to contact us and we have also sent over the supporting documents and our argument to you over the email at resolution@***.net.
We sincerely apologize for any inconvenience you may have experienced and would like to investigate these concerns immediately. Please send us an email urgently at resolution@***.net with your account information, and we will have a member of our Solution Center reach out to you as a matter of urgency. Thank you, Cbeyond.