Our experience was similar to most of the other posts here. No words can describe the misery.
My business has lost thousands of dollars. My property was damaged. I was lied to over and over again, run in circles. Every representative I spoke too was fired eventually.
We are going to arbitration. BAD. BAD. BAD.
DON'T DO IT. DO NOT SWITCH. DO NOT AGREE TO ANY OF THEIR CORRESPONDENTS. DON'T DO IT.
BAD. BAD. BAD. BAD.
BAD. WORST CUSTOMER SERVICE, CHARGED $7000.00 TI CANCEL, ON TOP OF THE MONEY I LOST CANCELLING AT&T, WHICH WAS PROMISED TO BE REIMBURSED.
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Cbeyond. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Cbeyond.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Cbeyond to other companies on our site.