Product: Cbeyond Customer Care Clear all filters (16 of 16 reviews match)
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I have been receiving calls and messages from that phone number for 2 weeks from a caller named Davies M Gibson and someone telling me that he loves me and try to make me feel emotional.Then Davies asked for 250,000 dollars to invest in a personal contract. This is not...
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Cbeyond Customer Care
#1013565
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Hello All, Birch recently bought out the company I had my service through... so like in every buyout the customer is not notified... in fact they changed their hours of support for our service unbeknownst to me...so my service goes down on the weekend... i call and...
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Anonymous
Anonymous

We sincerely apologize for any inconvenience you may have experienced and would like to investigate yourconcerns immediately. Please send us an email urgently with your accoun...

1.8
Product
Cbeyond Customer Care
I didn't like
  • Ignorance
  • Service
  • Lack of knowledge
#711724
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I purchased a company that already had cbeyond in place. I had been in contact with cbeyond for over a month to ensure the smooth transfer of my phone lines to my new business location. Unfortunately not only did they not complete this transfer they failed me on...
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Anonymous
Jose

This is the worst company that I ever knew. They not only unantend our multiple calls also we are losing a lot of money of our business because we are creating a terrible imag...

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Cbeyond Customer Care
#583388
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Cbeyond - Annoying calls

#1106129
I received several calls from a 817-510-5690 number. When I answered there was only a beeping sound. After a couple of minutes of staying on the call I would hang up. After minutes of hanging up the calls would start again. They left me 3 automated voicemails about something I don't even know.
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Cbeyond Customer Care Review

#848837
Someone with your service keeps calling and not leaving any message
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Cbeyond Customer Care Review

#836512
There is a man by the name is Mark Johnson who calls me from a 202 and says that i qualify for a Gov grant that i dont have to pay back i look up the number on beenverified and it says Cbeyond Communication LLC Dc. But its says you guys are a some type of phone company or telemarketing company this is crazy either someone is using your info or you people are scammers
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We are a business and the service we receive from Cbeyond is horrible! They do not care about customer service at all! We are a business that operates off our phones and internet and have been down for more than 4 days at a time and all they say is how they are working...
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Cbeyond
Cbeyond

We sincerely apologize for any inconvenience you may have experienced and would like to investigate your concerns immediately.Please send us an email urgently at resolution@cb...

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Cbeyond Customer Care
#523769
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My employees starting complaining about not being able to call their customers in a number of countries. I called support to get the issue resolved and this led me to an even bigger problem, CBeyond is blocking many countries in ALL the customer accounts. I requested a...
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Anonymous
Yosaaf

Oh yeah! Seldom will you get what was sold by these guys! Good luck!

Cbeyond
Cbeyond

Cbeyond is following anti-fraud best practices and advice observed by all major carriers who are also currently blocking these countries. We have offered credits, calling card...

Product
Cbeyond Customer Care
#436316
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When you are about to cancel out the service, Cbeyond is using all excuses or reasons to hold you up. I have to call them numerous times on the porting process plus several arguments with them to take care of the business. With the cancellation process, it is the...
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momo515
momo515

If you want to investigate this issue further, feel free to contact us and we have also sent over the supporting documents and our argument to you over the email at resolution...

Cbeyond
Cbeyond

We sincerely apologize for any inconvenience you may have experienced and would like to investigate these concerns immediately. Please send us an email urgently at resolut...

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Cbeyond Customer Care
#422869
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Signed up with Cebeyond with the understanding that they would improve SEO, List my company locally, Create a website and host it. We also have phones and internet service with them, but my reason for switching, the website hosting, SEO, and local listing is a lot of...
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jungjohn
jungjohn

The same thing happened with me. The reps, AMANDA and Matt should not be trusted, as they promised they would get top SEO for us; that's why I agreed to pay $300 more a month ...

Product
Cbeyond Customer Care
#362511
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Every time I had to contact them their customer support people come across as nice as possible, give you their personal contact info to insure that you can reach them, then completely disregard your request. When you call their "personal" number they don't answer....
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Anonymous
Judy C

Anonymous is 100% accurate in his/her account of Cbeyond\'s Customer Service. They do smile, speak sweet and pet you...then they get you off the phone and do nothing. It hap...

Anonymous
William Lawrence

Having navigated the COMMERCIAL LANDSCAPE of telecom companies for years, I can with the utmost confidence declare that the service I received at Cbeyond was the most exceptio...

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Cbeyond Customer Care
#258561
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I currently own my own medical practice and was very hesitant to switch to Cbeyond. I depend very heavily on my communications and the thought of losing service made me quite uneasy. However, as a person who relies on customer feedback I owe it to the company to share...
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Cbeyond Customer Care
#255549
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customer care has been a big help so far. With everything that has been going on the past year its nice to know that a company really wants to help whenever i have a question. All i do is call the number press 0 twice and i get to a rep almost instantly. when i speak...
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Anonymous
Chris

Responce to kwik kar- we have two customer service centers and can be reached at 866-424-5100. It sounds like you may be calling the wrong person./ number. Furthermore you di...

Anonymous
Kwik Kar

This company has the worse customer service out there. I have tried to call my service rep over 10 times and many left messages and no return call. Now I have a bill for $1000...

Product
Cbeyond Customer Care
#230521
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