I am in San Diego, CA and made a huge mistake by signing up with Cbeyond.They are outrageously priced and their customer service is absolutely terrible.
I have a stack of business cards of reps who "promised to fix the problem" because, "no one ever complains about our company" and nothing was ever fixed. The day our contract is over will be one of the best days of the year. DO NOT SIGN UP!!!! They make promises that they cant follow through on and are of no help when you need them.
I tell everyone I know not to make the same mistake that we did....Its just not worth it.