Beautiful sales pitch which provided for a 90 day custuomer satisfaction period. Upon installation (which took close to a month and was never done correctly) we received a bill for DOUBLE the amount agreed to.
We were on the phone with customer service on a daily basis for 2 to 3 hours at a time. Within two weeks we attempted to switch providers. They ignored our requests for almost two months. They kept our numbers hostage and utlimately disrupted our service for 7 days!
They now have the audacity to try to collect $20,000. Small business owners BEWARE of Cbeyond.