60 comments

This company will go down...They are changing their business model because apparently they are having trouble finding naive grads(who want to party hard work hard!!!)to fill the slots with 100% churn and the money to send them to training in their headquarters.

Does At&t have this type of consumer dissappointment? Nope!!! They manage customer accounts and resolve issues. Rates are the same, but the goals are that the client gets the best discount avaliable and your business as a client and not a number.

there are other more successful ways to sell business to business than the Jim Geiger way...

Instead of venting.... four words:

Class. Action. Law. Suit.

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Anonymous
#489280

Cbeyond services SUUUUCK. Terrible customer service. Poke your eye out pricing, eat your first born tactics.

DO NOT USE, SWITCH Or otherwise be duped by the hookers and pimps on their sales team.

Anonymous
#423084

CBEYOND IS ONE OF THE LEADERS IN IT AND COMMUNICATIONS WITH A+ RATING W/ BBB.I have been a Cbeyond customer for almost 3 years.

My business has 18 employees and we do take advantage of all Cbeyond applications! Their customer service is amazing and they truly support small to medium size businesses. Perhaps you should check their awards, do you think that Forbs and Fortune would name them one of the leading IT companies if their model sucks? As for sales reps, every sales company hires atractive people - check out pharmaceutical and medical sales industry.

Perhaprs you should give more legit reasons next time, and keep it professional. Appearently non of people commenting above seem to be the customers.

Next time you decide to waste business owners time with such unprofessional comments, go to your facebook page and waste your own.Thank you!

Anonymous
to bizright Longmont, Colorado, United States #737043

YOU WORK FOR CBEYOND! WHO TALKS THAT WELL ABOUT A COMPANY AND IS NOT ON THEIR PAYROLL, UNLESS THEY ARE A FOOL, ARE YOU THAT *** TO SUPPORT A COMPANY THAT HAS SO MANY MAD CLIENTS?

Anonymous
#362238

Beware.

Worst customer service. Save your busines!

Anonymous
#341284

STOP sending the slutty looking girls or party guys to our location at Sonoma Drive in Pleasanton. We DO NOT need your services. It is immoral to try to sell small businesses these T-1 lines and then have $1000 cancellation fees built in to your contracts.

These ( short of shall we say call girls) that you send are ridiculous. Maybe some guys will fall for this *** but not us.

Comcast is good enough for us and has saved us plenty of money without needing some *** T1 line. Get a clue!, and shove your bogus service up your ***.

Next thing I am going to do is post a NO SOLICITING sign on our door! Keep out Quill and CBEYOND! Loozahs!

Anonymous
#277160

It is interesting that a site that allows for anonymous posting has so much negative information about a host of extremely well managed and professional organizations.I have been a partner of Cbeyond with my current company for quite some time.

Their products, customer service and employees are beyond reproach.Do not let sites designed solely to vent frustrations sway your opinions.

Anonymous
#255764

How very RUDE ALL OF YOU. We are signing up, but now I am going to show this to my boss and re-consider.

Anonymous
#249557

I represent all the major carriers in the industry.Cbeyond is among the BEST in terms of forward thinking service offerings, provisioning and customer service.

Based upon most of these comments, they appear to come from very young, inexperienced folks who perhaps worked for Cbeyond at one time or another.

I can not speak to what is like to be an employee of Cbeyond, only as a seasoned telecom professional.I highly recommend their services.Some of their sales reps have had issues in the past and that has improved over the last few years.

Anonymous
to Telecom ***sultant Longmont, Colorado, United States #737047

As an ex-employee of Cbeyond:

CBEYOND offers no training for their employees. They have Cbeyond university which offers a 10,000 mile overview of outdated products, but never how to actually fix customers breaks. this is why ticket *** counts are extremely high and they make employees come in mandatory but they do not pay overtime? What tech company would not pay their staff overtime, knowing that they will plenty of times when they are required to stay over and work late?

Anonymous
#239665

Think they are bad now, just wait. CBeyond has started getting rid of experienced workers with higher salaries and hiring new workers at half the cost. Sure your calls will be answered, but your questions sure won't be.

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