Cbeyond will do everything possible to keep you from changing services
We are a business and they will not port our phone numbers to the company
we switched to, making us extend our contract to keep our business? We have the company scheduled to come to set up our new account and they are denying to port our phone numbers, saying there are two numbers on the account that they don't know where they are to port them or drop them- they are claiming it's the company we are switching tos fault.
They made us fax our letter to not renew our contract to four different departments, just to find a loop hole there, now they think they found one with this additiona numbers they don't know what to do with.
This company has such poor customer service, is this the only way they can keep customers? I would not recommend Cbeyond to any business who wants a good provider at a reasonable price without aggravation.